Ready to connect with automotive repair professionals? Whether you need technical guidance, want to contribute content, or have questions about our educational resources, our expert team is here to help you succeed with your automotive projects.
How We Can Help You
ProCarManuals serves over 500,000 DIY automotive enthusiasts worldwide with free educational content. While we provide comprehensive guides and tutorials, we understand you may need additional support or want to contribute to our growing community.
What We Offer
✅ Technical guidance on using our repair manuals and tutorials
✅ Content clarifications and additional resources
✅ Partnership opportunities for automotive professionals
✅ Contributor programs for ASE-certified mechanics and experts
✅ Website support for technical issues and navigation help
Important Note: We provide educational support and guidance on our content, but cannot offer personalized repair advice for specific vehicle issues. For immediate repair needs, please consult a certified automotive professional in your area.
Contact Methods & Response Times
📧 General Inquiries & Support
For content questions, technical support, and general information:
Email: support@procarmanuals.com
Response Time: 24-48 hours on weekdays
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM EST
Best for:
- Questions about our repair guides and tutorials
- Technical support for website navigation
- Requests for additional resources or clarifications
- General feedback about our educational content
- Account issues and newsletter preferences
🔧 Technical Issues & Website Problems
For site errors, broken links, or display problems:
Email: technical@procarmanuals.com
Response Time: 12-24 hours for critical issues
Priority: High for functionality issues
When contacting us, please include:
- Browser type and version (Chrome, Firefox, Safari, etc.)
- Device information (desktop, mobile, tablet)
- Specific page URL where you encountered the issue
- Error message or screenshot if applicable
- Description of the problem and steps to reproduce it
📝 Content Contributions & Expert Partnerships
Become a ProCarManuals contributor and share your automotive expertise:
Email: contributors@procarmanuals.com
Response Time: 3-5 business days for submissions
Review Process: Professional editorial review by ASE-certified team
We’re looking for:
- ASE-certified mechanics with hands-on experience
- Automotive educators and technical writers
- Specialty experts in specific automotive systems
- Professional photographers for tutorial images
- Video content creators with automotive background
Your submission should include:
- Professional credentials (ASE certification, automotive education, etc.)
- Area of expertise (engine repair, electrical systems, diagnostics, etc.)
- Writing samples or portfolio of previous work
- Content proposal with specific tutorial ideas
- Contact information and preferred collaboration method
⚖️ Legal & Copyright Concerns
For copyright issues, content removal requests, or legal matters:
Email: legal@procarmanuals.com
Response Time: 48-72 hours for initial review
Priority: High for legitimate copyright concerns
Required information for copyright claims:
- Proof of ownership or authorization to represent the rights holder
- Specific URLs of allegedly infringing content
- Detailed explanation of the claimed infringement
- Your contact information including phone number
- Statement of good faith belief that use is not authorized
We respect intellectual property rights and will investigate all legitimate claims promptly and thoroughly.
🤝 Business Partnerships & Media Inquiries
For business collaborations, press inquiries, and partnership opportunities:
Email: partnerships@procarmanuals.com
Response Time: 5-7 business days
Decision Timeline: 2-3 weeks for partnership evaluations
Partnership opportunities include:
- Automotive tool companies for product reviews and testing
- Educational institutions for curriculum development
- Auto parts retailers for educational content partnerships
- Media outlets for expert commentary and interviews
- Automotive training programs for content licensing
Quick Contact Form
Need immediate assistance? Use our contact form for faster response:
Form Benefits:
- Automatic routing to the appropriate team member
- Priority handling for urgent technical issues
- Structured information for faster problem resolution
Our Location & Business Information
🏢 ProCarManuals Headquarters
ProCarManuals Educational Services
Founded: 2016 by automotive expert Todd Mitchell
Mission: Democratizing automotive education through free, expert-verified content
Business Information:
- Website: https://procarmanuals.com
- Established: 2016
- Content Library: 1500+ expert-crafted repair guides
- Specialties: DIY automotive education, repair manuals, maintenance guides
- Coverage: All major vehicle makes and models
- Audience: 500,000+ automotive enthusiasts worldwide
🌐 Connect With Our Community
Join our growing community of automotive enthusiasts:
Newsletter: Weekly DIY tips and new content alerts
Subscription: Available on homepage – no spam, unsubscribe anytime
Content: Exclusive maintenance checklists, seasonal tips, and early access to new guides
Social Media Presence:
- Facebook: @ProCarManuals – Community discussions and quick tips
- YouTube: ProCarManuals Channel – Video tutorials and demonstrations
- Twitter: @ProCarManuals – Latest updates and automotive news
- Instagram: @ProCarManuals – Behind-the-scenes and visual guides
- Instagram: @ProCarManuals – Behind-the-scenes and visual guides
Frequently Asked Questions
About Our Services
Q: Do you provide personalized repair advice for my specific car?
A: We provide educational content and general guidance, but cannot diagnose specific vehicle problems. For personalized repair advice, please consult a certified mechanic in your area.
Q: Can I request a tutorial for a specific repair?
A: Absolutely! Send your requests to support@procarmanuals.com. We prioritize content based on community demand and safety considerations.
Q: Are your guides suitable for beginners?
A: Yes! We create content for all skill levels, from basic maintenance to advanced repairs. Each guide includes difficulty ratings and required tool lists.
Technical Support
Q: Why can’t I access certain content on mobile?
A: Our site is fully mobile-optimized. If you’re experiencing issues, please contact technical@procarmanuals.com with your device details.
Q: How do I report broken links or outdated information?
A: Use our technical support email with the specific URL and details about the problem. We aim to fix issues within 24 hours.
Contributing Content
Q: What qualifications do I need to contribute?
A: We prefer ASE certification or equivalent professional automotive experience. However, we also consider submissions from experienced DIY mechanics with demonstrable expertise.
Q: Do you pay for contributed content?
A: We offer various collaboration arrangements depending on the scope and quality of contributions. Contact contributors@procarmanuals.com for details.
Important Guidelines & Expectations
📋 Communication Guidelines
To help us serve you better:
- Be specific in your questions and include relevant details
- Use clear subject lines to help us route your inquiry appropriately
- Provide context for technical issues (browser, device, error messages)
- Include screenshots when describing visual problems
- Be patient – complex questions may require research and expert consultation
🚫 What We Cannot Help With
Please note our limitations:
- Emergency repairs – Contact a local mechanic immediately
- Warranty issues – Consult your vehicle manufacturer or dealer
- Legal automotive disputes – Seek professional legal counsel
- Insurance claims – Work directly with your insurance provider
- Commercial vehicle regulations – Contact relevant transportation authorities
⏰ Response Time Expectations
| Inquiry Type | Response Time | Resolution Time |
|---|---|---|
| General Questions | 24-48 hours | 1-3 business days |
| Technical Issues | 12-24 hours | Same day for critical issues |
| Content Contributions | 3-5 business days | 2-3 weeks for review |
| Legal Matters | 48-72 hours | 1-2 weeks investigation |
| Partnerships | 5-7 business days | 2-4 weeks evaluation |
Holiday and Weekend Notice: Response times may be extended during weekends, holidays, and peak traffic periods. For urgent technical issues affecting site functionality, we monitor critical systems 24/7.
Alternative Resources & Immediate Help
🔍 Self-Service Resources
Before contacting us, try these resources:
Search Our Content Library:
- Use the site search function to find specific tutorials
- Browse our organized category pages for systematic guidance
- Check our FAQ section for common questions
- Review our troubleshooting guides for basic issues
Community Resources:
- User Comments: Many tutorials have user discussions with additional tips
- Related Articles: Each guide links to related content and resources
- Video Supplements: Many written guides have accompanying video content
🆘 Emergency Resources
For immediate automotive safety concerns:
Roadside Assistance:
- Contact your insurance provider’s roadside assistance
- AAA members can call 1-800-AAA-HELP
- Many auto manufacturers offer 24/7 roadside support
Safety Resources:
- National Highway Traffic Safety Administration: nhtsa.gov
- Recall Information: safercar.gov
- Emergency Services: Always call 911 for immediate safety concerns
Ready to connect? Choose the contact method that best fits your needs, and our expert team will be happy to assist you on your automotive journey. Whether you’re a beginner looking to learn basic maintenance or an experienced mechanic wanting to contribute to our educational mission, ProCarManuals is here to support your success.
Remember: Our goal is to empower you with knowledge and confidence to maintain and repair your vehicle safely and effectively. Together, we’re building the world’s most comprehensive free automotive educational resource.
